Microsoft Dynamics 365 Finance release wave 2 highlights

Microsoft has published its Dynamics 365 2020 release wave 2. The release plan update is a bi-yearly update which outlines Microsoft commitment to continued improvement of the full Microsoft Dynamics stack, and the features and updates due to be released.

The 2020 release wave plan includes several updates for Microsoft Dynamics 365 Finance. Maciej Obojski, senior developer, shares his thoughts on the recent wave release and the upcoming updates.

Microsoft Dynamics 365 Finance

Microsoft Dynamics 365 Finance is a powerful solution for organisations that wish to monitor the performance of their financial operations in real time. An enterprise ERP solution, Dynamics 365 Finance allows you to predict future outcomes, improve data-drive decision, and drive business growth.

There are several updates for Microsoft Dynamics 365 Finance which should provide popular in the 2020 wave release 2 document, including configurable business document conversion, saved view, new grid features and cross application capabilities.

Dynamics 365 Finance screengrab

Dynamics 365 Finance: 2020 release wave 2

Configurable business document conversion to PDF will become generally available to admins, makers, or analysts from October 2020.

The ability to exchange business documents in PDF format is routinely requested from customers and partners. This feature helps customers cover end-to-end scenarios for exchanging business document from within the product.

The further improvement of Configurable Business Documents (including barcode generation and direct printing/conversion to PDF) is a much-welcomed feature by all developers out there as Report development has always been a pain point.

Customers will also be able to tailor their customer-facing documents exactly as they need with little or no help from Microsoft Partners. Saved views and new grid features will also make our day-to-day work with the system more effective.

Dynamics 365 Finance continues to focus on automating common tasks to reduce the number of manual processes and add insights and intelligence in Finance. Asset leasing enhances the core capabilities of Finance and the global coverage for Finance continues to expand in this release wave.

Features and updates from the 2020 release wave 2 notes will be rolled out by the Business Applications group from October 2020 through to March 2021.

Dynamics 365 Finance, cross-app capabilities: 2020 release wave 2

Finance and Operations cross-apps capabilities apply to all Finance and Operation apps like Dynamics 365 Finance, Dynamics 265 Supply Chain Management, Dynamics 365 Commerce, and Dynamics 365 Project Operations.

To enable businesses everywhere to accelerate their digital transformation, Microsoft are continuously enhancing the platform and service that support Finance and Operations apps with new capabilities. The key driver for all the new, core capabilities is to increase productivity and return on investment.

This release wave keeps the focus on fundamentals to enhance the user experience. It also continues the journey of making Finance and Operations data and business processes seamlessly available to Dynamics 365 applications (via Common Data Services), Microsoft Power Platform, Azure Data Lake, and other Dynamics 365 applications.

We are particularly excited about further integration with Common Data Service, which will allow for the entire Dynamics 365 ecosystem to work seamlessly together.

Another long-awaited feature is Finance and Operations data in the Azure Data Lake – this has already been postponed several times. However, this highly anticipated feature release should prove popular as it will ease reporting, and potentially troubleshooting.

Microsoft Teams intergration screenshot from Finance release wave 2 notes

What next?

You can now view a full compilation of new capabilities and hundreds of new features and enhancements for Microsoft Dynamics 365 and Microsoft Power Platform in the release wave 2 plans.

Starting August 3rd 2020, customers and partners will be able to validate the latest features in a non-product environment.

Features and updates from the 2020 release wave 2 notes will be rolled out by the Business Applications group from October 2020 through to March 2021.

If you’d like to speak to the team about any of the above then please contact us, or you can read further highlights from Stewart Duffill, BI Consultant on the Power Platform 2020 wave release 2 plan, here.

Further 2020 release wave highlights  

Dynamics 365 Supply Chain Management expands planning optimization for manufacturing to perform supply and production planning in near real-time with in-memory services. Enhancements to Product Information Management include engineering change management and production versioning capabilities. Cost Management includes new features that will enable global companies maintain multiple cost accounting ledgers by allowing dual currency and dual valuation. Enhancements to the job card device include a new user experience and a new feature to enable reporting serial numbers.

Dynamics 365 Human Resources expands leave and absence, and benefits management capabilities to transform the employee experience. Employees and managers will be able to manage leave and absence directly from Microsoft Teams. We continue to build an HCM ecosystem enabling integrations to recruit and payroll partners. The system will offer integration with LinkedIn Talent Hub making recruitment process and setup of new employee much smoother.

Dynamics 365 Sales updates for more simplified experiences; including collaboration tools, a new mobile experience for quick access to customer information, and new enhancements to forecasting to natively create and manage bottom-up sales forecast processes.

Dynamics 365 Sales Insights continues investments in digital selling across multiple areas: sales acceleration, conversation intelligence, relationship intelligence, and advanced forecasting and pipeline intelligence with predictive lead and opportunity scorings to help sales teams uncover top deals.

Dynamics 365 Customer Service expands agent productivity capabilities enabling agents to engage in multiple sessions simultaneously. Omnichannel for Customer Service is enhanced with additional extensibility options to enable integration with mobile applications, Microsoft bot framework, and outbound messaging channels.

Dynamics 365 Customer Service Insights adds new capabilities to help agents using similar case suggestions to resolve customer issues quickly and easily. A new analytical view for customer service managers helps them focus on key support areas that need attention. These highlights will also be included directly in the core Customer Service Hub app so that users can get insights in context without having to switch between applications.

Dynamics 365 Fraud Protection adds integration with Dynamics 365 Commerce and a new “manual review” capability that allows customers to use the Fraud Protection rules experience to flag transactions for review, and then allow expert human agents to consume and adjudicate those transactions.