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Managed Services & Support

Get more from your Microsoft Dynamics 365 platform

Microsoft Dynamics 365 is a powerful Cloud solution further strengthened by substantial ongoing Microsoft investment to help you stay competitive. But how do you ensure you get maximum benefit from the implemented Microsoft Dynamics 365 suite whilst understanding the impact and advantages you can get from new Microsoft releases and features?

Seaton Partners Managed Services provides your business with quality support for your current solution and, in parallel, works with you to help you understand and embrace new functionality released by Microsoft. With Managed Services, your business is always supported whether it is a ‘How do I?’ query from a user or when things aren’t working as they were the night before.

Download our Managed Services Brochure

Contact us to discuss how we can support your business.

Three Options to Choose From 

Choose from our Essential, Advanced and Premium options and get the services pack that works best for your business. All our support options give you quality application support, incident management, Microsoft updates and periodic review and reporting.

As part of our Advanced and Premium options we go further and assess the upcoming Microsoft Dynamics 365 updates, both in terms of impact (risks) and benefits you can gain from the new features and functionality. These service options also come with faster response and resolution times and include continuous monitoring of your system for optimal Dynamics 365 performance.

To know more what each option covers download our Managed Services brochure or Contact Us.

Our Value Proposition

Seaton Partners Managed Services are built on four key value pillars:

Expertise: skilled and experienced Dynamics 365 functional and technical team

Process: established ITIL processes and support systems, SLA driven

People: dedicated team with a passion for customer support and Dynamics 365

Accountability: governance and periodic reporting, fixed support costs

Contact us to discuss how we can support your business.

A Fresh Perspective to Dynamics Support

Our Managed Services ethos is different to the traditional Microsoft Dynamics support pricing which largely works on reactive support and where higher levels of calls usually translate to higher support costs. We aim to reduce reactive calls, reduce the probability of downtime and ensure you are on the latest version of Microsoft Dynamics 365.

Customers tell us that our Managed Services team and quality services have helped them focus on their core business, get better organisation wide user buy in and helped get higher ROI from their Microsoft Dynamics 365 enterprise solution.

Our Team

Seaton Partners Managed Services is delivered by a dedicated team who have expert knowledge of the Microsoft Dynamics 365 platform. We provide comprehensive support and cover the Microsoft Dynamics 365 solution stack including Microsoft Dynamics 365 Finance & Operations (Microsoft Dynamics AX), Microsoft Dynamics 365 Customer Engagement (CE / Microsoft Dynamics CRM), Microsoft Dynamics 365 Talent (HR) and Microsoft Power Platform (BI).

Where required, the Managed Services team call upon the projects and consulting team as well as Microsoft Advanced Support to ensure you always receive timely and quality support.

Download our Managed Services Brochure

 

Managed Services & Support - SUCCESS STORY

Success Story

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